Guarding the Supply Chain: Preventing Fraud
Fraud is at an all-time high. Most logistics fraud is caused by carrier impersonation and credential theft. Protecting our carriers and our carriers’ business is a top priority.
Current Threats
These are some current fraud threats prevailing the industry:
- Fraudulent Impersonation Tactics: Fraudsters are impersonating 3PLs/Brokers in order to trick carriers into hauling loads then leading carriers to seek compensation from the said 3PL/Broker for loads they did not broker.
- Credential Theft Methods: Fraudsters are sending phishing emails with fake carrier sign-up links that mimic legitimate onboarding processes, stealing load board or Google credentials, and gaining access to carrier emails and sensitive information.
- Industry-Wide Impact: Other major load boards and brokerages, such as truckstop.com and DAT, are also being targeted and have established fraud alert pages to inform and protect carriers.
Mitigation Tactics
KAG Logistics’ Carrier Management team continuously works to mitigate fraud risks and broaden awareness.
- KAG Logistics has proactive processes in place to identify fraudulent carriers or potential double brokers, safeguarding your shipments from unreliable entities.
- Onboarding ID verification
- Monitoring risk factors like emails, phone numbers, and DOT changes
- Monitoring Freight Guard reports
- Carrier Assured integration for onboarding
- Onboarding by invitation only
- If you suspect fraudulent activity, please email fraud@kaglogistics.com.
Validation Processes
We encourage carriers to remain diligent and validate any questionable communications before engaging. To clarify KAG Logistics’ official business, please keep the following in mind:
- All legitimate KAG Logistics emails come only from the @kaglogistics.com domain.
- KAG Logistics only posts shipments on the following load boards: DAT, TruckerTools, Syllectus, Bulkloads.com, LoadLink (Canadian Shipments), and Truckstop.com.
- If you see a shipment listed under KAG Logistics on any other site or service, or receive communication from a different domain, it is fraudulent.
- To verify a suspicious KAG Logistics shipment or communication, please contact our Carrier Management team directly at 888.216.7756.
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